This online course discusses the importance of operating consistent, predictable processes that exceed the customers’ specifications.  Using engineering, transactional, and supply chain examples you’ll learn how to use statistical control charts and capability indices to determine if your process is performing acceptably and to focus improvement efforts, should they be needed.  This interactive online training uses quizzes to test your understanding throughout the modules. Students learn to apply the statistical software package Minitab in a simulated environment The tools learned in this course are applied during the Measurement and Control steps of the Six Sigma DMAIC process.  This online training is good experience for anyone pursuing Green Belt Certification.  Click here to view and print the brochure.

Upon completion of this course, participants will be able to:

• Be able to describe the concepts of variability, control, and stability, and how they apply to SPC
• Be able to construct the appropriate control charts for a given process
• Be able to perform a process capability study

Course Length:  6 to 8 hours (On-line, self-paced)

Target Audience:  This course is designed for anyone involved in process improvement activities.  Professionals in manufacturing, engineering, business, and transactional functions will walk away with a good basic understanding of SPC and when it’s applied.

Computer Requirements:  Web browser and Flash plug-in (PC: IE 7 or higher; Firefox 3.5 or higher.  Macintosh: Safari 4 or higher)